Cancellation Policy

Course/Workshop Cancellation Policy

Cancellation by Participant:

1. If you need to cancel your registration for the workshop/course, please notify us at least 14 days before the scheduled start date to receive a full refund.

2. Cancellations made within less than 14 days of the workshop/course start date may be subject to a 50% cancellation fee.

3. No refunds will be issued for cancellations made 7 days prior, on or after the workshop/course start date.

Substitution Policy:

1. If you are unable to attend the workshop/course, you may request to send a substitute participant in your place at no additional cost. Please notify us in advance with the substitute’s details.

Cancellation by organiser:

1. In the unlikely event that we need to cancel the workshop/course due to unforeseen circumstances or low enrolment, we will notify you as soon as possible.

2. We will provide a full refund of the registration fee if the workshop/course is cancelled by us.

Payment of Refunds:

1. Refunds will be processed within 30 business days after approval.

2. Refunds will be issued using the same method of payment used for the original registration.

Please refer to the refund policy here.

No-show Policy:

1. If you do not attend the workshop/course and do not provide prior notice, no refund will be issued.

Contact Information:

If you have any questions or need to cancel your registration, please contact us at hello@bernhardacademy.co.uk or +44 (0) 1788 811600.